Nate Reynolds

Chapter 16
Team work and empowerment, one of the most popular ways to empower employees is to design work so that it is performed by teams. For empowerment to succeed managers must serve and inspire those who are around them. The manager should assist in almost in case that is needed.
Managers rolls, help team, keep team updated, make sure that teams have communication in both areas. Workers to managers, making sure team work is being achieved